BlueFit will commence management operations of your facility from Sunday 1st October 2023.
We are thrilled to welcome all Swim Fit facilities, their staff, and customers to the BlueFit family, and we look forward to getting on site and meeting you all in person in a few weeks.
In almost all cases, it will be a case of ‘business as usual’ for members and users.
- There is little change to the Swim Fit staff
- Group Fitness and Learn to Swim class times and instructors remain
- Opening hours of the facility will stay the same
- Your remaining visits on your visit pass are still valid
All family data has been transferred and we have been able to link to the debit company that holds your credit card or bank details. BlueFit debit all swim school families fortnightly in advance and your first debit will be Friday 6th October. If this frequency of payments means you would like to change where the funds are debited from, please contact us on our contact page.
It is important for you to know, there is nothing for you to do in this transfer. Simply continue to use the facilities for your health and fitness needs.
We look forward to meeting you over the coming weeks and building a great connection with the community.
Frequently Asked Questions
BlueFit is a leisure facility management specialist, which operates approximately 40 facilities across Australia. BlueFit promotes a family culture and commitment towards its motto of ‘Inspiring Community Activity’. Website: www.bluefit.com.au
BlueFit anticipates almost total retention of the existing staff, so you will be seeing the same faces at the facility upon transition.
It will be ‘business as usual’ for programs and services, which will continue to be operated by Swim Fit until close of business on Saturday 30th September.
Apart from new uniforms and signage, members and users will not see any discernible change on the 1st of October. All existing programs and timetables will remain in place initially, and any ‘Swim Fit owned’ programs will be replaced with similar BlueFit programs.
Over time BlueFit may implement enhancements to the current offer, and this would be communicated directly with members and users.
Existing fees and charges will remain the same in the first instance. They may increase on an annual basis by CPI and in consultation with Council. You will receive 14 days’ notice in advance of any increase.
BlueFit will be contacting all existing user groups directly, again with the expectation of ‘business as usual’.
From Sunday 1st October, information can be found at here. In the interim please visit https://bluefit.com.au/swimfit-questions/ for updates and further FAQs.
Yes, any visits remaining on Visit Passes will be honoured. If you have any questions about visit passes please see the team at reception from the 1st of October.
Any visit passes purchased after 1st October will have an expiry of 12 months rather than the current 3 month expiry period.
Learn to Swim FAQ
All teachers will remain the same.
BlueFit Swimming uses an online parent portal for class management. Students will be able to mark themselves absent up to 2 hours prior to their lesson via the parent portal. Students are entitled to 12 make-up lessons per calendar year. Make-up lessons are not transferable or refundable. All class management is completed through the parent portal.
You will remain in exactly the same classes however the level names will change. Click here to view the level conversion between BlueFit Swimming and your current program.
Prices remain the same and charged by direct debit in advance on a fortnightly basis starting Friday 6th October. Your direct debit information has been rolled over for us to debit from without you having the need to re-sign.
The discount structure for BlueFit differs slightly from Swim Fit. Please see below how BlueFit applies discounts.
| Discount table | 1st Class | 2nd Class | 3rd Class | 4th Class | 5th Class |
| 1st Student | 0% | 10% | 20% | 30% | 100% |
| 2nd Student | 0% | 10% | 20% | 30% | 100% |
| 3rd Student | 10% | 20% | 30% | 40% | 100% |
| 4th Student | 20% | 30% | 40% | 50% | 100% |
| 5th Student | 50% | 50% | 50% | 50% | 100% |
Unfortunately, we do not offer casual lessons. All classes are paid via fortnightly direct debit.
If you are part of the tadpole program and receive your lesson for free with Swim Fit, we will place a credit on your account for the period until your child turns 6 months of age so that you are not charged.
Once your current upfront amount is exhausted you will be required to pay via direct debit. Payments are paid fortnightly in advance.
Pool Deck Co-ordinators are available to discuss your child’s progression however you will also be able to view this in the portal from October onwards. We assess all children in the program every 4-6 weeks in their class. We continually monitor all student’s progress in conjunction with their swim teacher. If you wish to discuss your child’s progress, please speak to the Pool Deck Coordinators who are always on duty. It is the Pool Deck Coordinators role to provide customer service and feedback on program participants.
You will remain in exactly the same classes however the level names will change. Click here to view the level conversion between BlueFit Swimming and your current program.
The parent portal allows you to view your child’s progress, book make-up classes, pay outstanding fees and view important swim school resources. You will have access to the parent portal from 1st October. Please note skills in the portal will not be updated until the first few weeks of lessons at the facility.
As we change over the program we will issue you with a new BlueFIt Swimming swipe card.
